RETURN & REFUND POLICY

Effective Date: November 2025
Company: HustleHive Private Limited

At HustleHive Pvt. Ltd., we value our customers and stand behind the quality of our products. However, as a wholesale e-commerce business, our policies are structured to balance transparency and operational efficiency.

1. Return Policy

We accept returns or replacements only under the following conditions:

• The product delivered is defective, damaged, or incorrect.

• The return request is raised within 7 days of delivery.

• The product is unused, unwashed, and in its original packaging.

To initiate a return, email us at hustlehivepvtltd@gmail.com with:

• Order ID

• Clear pictures of the defective/damaged product

• A short description of the issue

Once approved, our team will arrange pickup or request return shipping.

2. Refund Policy

Refunds will be processed in the following cases:

• Approved returns after quality check.

• Cancellation before dispatch.

• Double or incorrect payment.

Refunds are credited to the original payment method within 7–10 working days after approval.

3. Non-Returnable Items

• Items sold on clearance or discounts.

• Custom-printed or altered products.

• Accessories like jewelry or sunglasses (due to hygiene reasons).

4. Cancellation Policy

Order cancellations are accepted before shipment only. Once an order is dispatched, it cannot be canceled.

5. Damages or Wrong Product Received

In rare cases where products are damaged in transit or incorrect items are sent, please contact us within 48 hours of delivery.
We will arrange a free replacement or full refund as applicable.

6. Contact for Return/Refund Queries

📧 Email: hustlehivepvtltd@gmail.com
📞 Mobile: +91 82904 05689

🧾 LEGAL DETAILS

Business Name: HustleHive Private Limited
GSTIN: 19AAHCH4959H1Z3
Registered Address: F/NO-1D, Unique Pearl, Swami Vivekananda Club, Hatiara, North 24 Parganas, West Bengal – 700157